
The Importance of Personalisation in eCommerce: How to Tailor Your Shopping Experience

Social media has evolved from a simple networking tool into a powerhouse for brand awareness, customer engagement, and sales generation. As we move into 2025, businesses must stay ahead of the latest trends to remain competitive in an increasingly digital world.
With platforms constantly updating their algorithms and consumer behaviour shifting, what worked last year may no longer be effective. So, what’s next for social media marketing? Let’s explore the biggest trends set to dominate 2025.
Artificial Intelligence (AI) is becoming a game changer in social media marketing. From automated content generation to hyper personalised recommendations, AI is reshaping how brands interact with audiences.
– AI tools like ChatGPT and MidJourney will help brands create high quality social media content faster.
– Social platforms will further refine AI driven algorithms to deliver content tailored to individual users.
– Chatbots will become even more advanced, handling real time customer interactions and even generating social media responses.
Expert Insight: To stay competitive, brands must embrace AI tools that automate repetitive tasks while ensuring content still feels authentic and human.
Short form video content has taken the world by storm, thanks to the popularity of TikTok, Instagram Reels, and YouTube Shorts. In 2025, this trend will continue to dominate, with brands needing to master the art of concise, engaging storytelling.
– Even more emphasis on micro content—videos under 15 seconds that grab attention instantly.
– Social platforms prioritising vertical video formats for mobile first experiences.
– Increased demand for authentic, behind the scenes content over polished, studio quality videos.
Expert Insight: Brands that can hook viewers within the first 3 seconds and keep content fast, engaging, and valuable will win the social media battle.
Social commerce—the ability to buy products directly within social media platforms—has revolutionised eCommerce. With platforms like Instagram, Facebook, and TikTok integrating seamless shopping experiences, consumers now expect a frictionless purchase journey.
– More AI driven product recommendations tailored to user behaviour.
– Expanded in app payment options, making it easier for customers to complete transactions without leaving the app.
– Livestream shopping events becoming a mainstream feature, allowing brands to engage with consumers in real time.
Expert Insight: Businesses that optimise their social media shops and make purchasing as effortless as possible will see higher conversion rates and increased sales.
Influencer marketing isn’t going anywhere—but it is evolving. Consumers are becoming more sceptical of traditional influencers, favouring authenticity over celebrity endorsements. As a result, we’re seeing a shift towards micro and nano influencers with highly engaged niche audiences.
– Brands will prioritise long term collaborations with trusted influencers rather than one off sponsorships.
– AI driven tools will help businesses identify the best influencers for their audience.
– There will be an increase in virtual influencers—AI generated personas with dedicated followings.
Expert Insight: Partnering with the right influencers—those who genuinely align with your brand values—will be far more effective than high profile sponsorships.
In 2025, building a strong online community will be just as important as driving sales. Consumers expect authentic interactions with brands, and those that foster engagement, conversations, and loyalty will thrive.
– More brands creating exclusive communities on platforms like Discord, Facebook Groups, and WhatsApp.
– A rise in user generated content (UGC)—real customers sharing their experiences through reviews, photos, and videos.
– Social platforms introducing more interactive features, such as polls, live Q&A sessions, and co-creation opportunities.
Expert Insight: Encouraging customer participation through UGC and community driven content will help brands build trust and long term loyalty.
Augmented Reality (AR) is revolutionising the way customers interact with products online. From virtual try ons to immersive brand experiences, AR technology is becoming a crucial part of social media marketing.
– Social platforms will expand AR shopping features, allowing customers to try products before purchasing.
– Brands will use interactive AR filters and effects to enhance engagement.
– Virtual influencers and AI generated avatars will play a larger role in digital marketing campaigns.
Expert Insight: Brands that invest in AR experiences will create deeper connections with consumers and stand out in a crowded digital space.
With growing concerns over data privacy, brands will need to prioritise transparency in their social media marketing. Consumers are becoming more aware of how their data is used, and companies that fail to build trust will struggle.
– Increased demand for ethical marketing practices and responsible data usage.
– Social platforms introducing more privacy focused features to protect users.
– Brands prioritising honest, clear communication about how customer data is handled.
Expert Insight: Businesses that demonstrate transparency and ethical marketing practices will win customer trust in an era of growing digital scepticism.
Stay Ahead of Social Media Marketing in 2025 with Myk Baxter
Social media is constantly evolving, and keeping up with the latest trends is crucial for success. From AI driven personalisation and short form video dominance to social commerce and influencer marketing, brands must adapt or risk being left behind.
Is your business ready for the future of social media marketing?
Let Myk Baxter help you lead the way.
As a leading eCommerce expert at Myk Baxter Marketing, Myk Baxter has the expertise to develop and implement cutting edge social media strategies tailored to your business. Whether you need help with content creation, influencer marketing, or social commerce, Myk and his team can ensure your brand stays ahead of the curve.
📞 Book a consultation today and start maximising your social media impact.
👉 Visit Myk Baxter Marketing to get started!
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